Inner Essence Holistic Privacy Policy
At Inner Essence Holistic, we are committed to protecting the personal information we collect in the course of our business. We comply with the UK’s Data Protection Act 2018 and any other applicable data protection laws to ensure your personal information is handled safely and responsibly.
What is Personal Information and How Do We Collect It?
Inner Essence Holistic collects personal information about individuals (including clients, persons associated with clients, or business contacts) to provide personalised coaching services and manage business relationships effectively. The types of personal information we collect may include contact details, personal circumstances, and any relevant information that helps us deliver tailored services.
We may collect personal information through:
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Correspondence via email, social media (e.g., Facebook), or other communication platforms.
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Coaching session notes and progress reports.
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Client agreements and documentation, including Welcome Packs.
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Submissions via accountability forms, Facebook group interactions, or evidence from coaching activities.
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Recorded coaching sessions or calls for training, monitoring, and quality assurance purposes.
How we use Personal Information
We use personal information to:
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Provide professional coaching services that meet your individual needs.
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Manage our ongoing relationship with clients.
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Share relevant updates, services, or resources that may benefit you.
Personal information helps us deliver the best coaching experience and ensure our services align with your goals.
Disclosure of Personal Information
Inner Essence Holistic will not share, sell, or rent your personal information to third parties without your consent, except:
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When engaging external service providers to assist with service delivery (e.g., administrative support, tech solutions).
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In circumstances where the law requires us to disclose personal information (e.g., to law enforcement agencies)
External service providers are required to maintain confidentiality and only use personal information for the purposes specified by Inner Essence Holistic.
Digital Sessions and Correspondence
Please note that digital or live sessions, as well as correspondence with Inner Essence Holistic staff or external service providers, may be recorded for internal/external training, quality assurance, and promotional purposes.
Data Accuracy and Correction
It’s important to us that your personal information remains accurate, complete, and up-to-date. If your details change or you notice an error in our records, please contact us so we can update your information.
Access to Personal Information
You have the right to access the personal information we hold about you. We will provide access unless doing so would violate legal requirements or compromise an ongoing investigation.
Data Security
Inner Essence Holistic takes reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. However, when submitting personal information over the internet, please be aware that transmitting information online carries some inherent risks, despite efforts to secure it.
We will securely destroy or de-identify your personal information when it is no longer needed.
Links to Other Sites
Our site may contain links to other websites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before sharing any personal information.
Payments
Payment details associated with your account are stored securely, based on purchase agreements and payment terms. We do not share customer payment information with third parties.
Further Information
If you have any questions about our privacy policy or require more information about our data protection practices, please contact Loretta at: loretta@inneressencewithloretta.com
Changes to the Privacy Policy
This privacy policy is effective as of 24 October 2024 , and we may update or amend it from time to time. Any changes will be posted on our website, so please check back regularly.
GDPR
At Inner Essence Holistic, we are committed to protecting the personal information we collect in the course of our business. We comply with the UK’s Data Protection Act 2018 and the General Data Protection Regulation (GDPR) to ensure your personal information is handled safely, responsibly, and lawfully.